Last updated: 21 October 2026
At Oochit, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share information when you visit oochitstore.com, place an order or contact us.
1. Information We Collect
Depending on how you interact with our website, we may collect:
- Personal details: Your name, email address and phone number.
- Order and delivery details: Billing address, shipping address, products purchased and order history.
- Payment information: Payment status, transaction references and related details provided through our payment service providers. We do not intend to store your full card details or UPI PIN.
- Technical information: Information such as your IP address, browser type, device information and website usage data, where collected through cookies or similar technologies.
- Communications: Information you provide when contacting our customer support team.
2. How We Use Your Information
We use your information to:
- Process and fulfil orders.
- Arrange shipping and delivery.
- Send order confirmations and important updates.
- Respond to questions, complaints and return or refund requests.
- Maintain website security and prevent fraudulent transactions.
- Improve our products, website and customer experience.
- Meet applicable legal, accounting and regulatory requirements.
We will use your information for marketing communications only where permitted and, where required, with your consent.
3. Payments
Payments made through our website may be processed by third-party payment service providers. Your payment information is handled according to the relevant provider’s terms, security practices and privacy policy.
Oochit does not ask customers to share their UPI PIN, payment OTP or banking password with us.
4. Sharing of Information
We may share relevant information with trusted service providers where necessary to operate our business, including:
- Payment gateways to process transactions.
- Courier and logistics partners to deliver orders.
- Website hosting, security and technical service providers.
- Professional advisers or government authorities where disclosure is required by law.
We do not sell customers’ personal information.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, improve website performance and understand how visitors use the site.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
6. Data Retention and Security
We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business records and comply with applicable legal obligations.
We take reasonable measures to protect personal information against unauthorised access, loss, misuse or disclosure. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
7. Your Rights and Choices
Subject to applicable law, you may request access to, correction of or deletion of your personal information, or raise concerns about how it is used.
We may need to retain certain information where required for legal, tax, accounting, fraud-prevention or order-related purposes. To make a privacy-related request, contact us using the details below.
8. Third-Party Services
Our website may link to or use services operated by third parties, including payment providers and delivery partners. Their handling of information is governed by their own privacy policies and terms.
9. Children’s Privacy
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
10. Changes to This Policy
We may update this Privacy Policy when our practices, website features or legal obligations change. The latest version will be published on this page with its updated date.
11. Contact Us
For privacy questions or requests, contact:
Oochit
Website: https://oochitstore.com
Email: hello@oochitstore.com
Please contact us using the email above for privacy-related concerns.