Last updated: 21 October 2026
At Oochit, we aim to deliver your jewellery safely and reliably. This Shipping Policy explains how orders placed through https://oochitstore.com are processed and delivered.
For shipping-related questions, contact hello@oochitstore.com.
1. Delivery Locations
Oochit currently aims to serve customers across India. Delivery availability may depend on the serviceability of your PIN code.
If your location cannot be serviced, we will contact you where possible to discuss the available options.
2. Order Processing
Orders are processed after the order details and payment have been confirmed.
Processing time may vary depending on order volume, product availability, holidays and operational circumstances.
If there is a significant delay or an issue affecting your order, we will try to contact you using the details provided at checkout.
3. Shipping Charges
The following shipping charges are currently planned for eligible orders within India:
- Standard shipping: ₹99 per order.
- Free shipping: Orders of ₹999 or more.
The applicable shipping charge will be displayed at checkout before you complete your purchase. If the checkout amount differs from this policy, please contact us for clarification before placing the order.
4. Estimated Delivery Time
Delivery timelines depend on the destination PIN code, courier availability and order processing.
Any delivery estimate displayed at checkout or communicated in an order notification is an estimate rather than a guaranteed delivery date.
Delivery may be delayed due to weather, courier disruptions, public holidays, operational issues or other circumstances beyond our reasonable control.
5. Order Tracking
Where tracking is available, tracking information will be shared through the contact details provided with your order.
Tracking updates may take some time to appear after the courier collects the parcel.
6. Incorrect Address or Failed Delivery
Please check your shipping address, PIN code, phone number and email address carefully before placing an order.
If a parcel cannot be delivered because the address or contact information is incorrect or the recipient is unavailable, the courier may attempt redelivery or return the parcel to us.
If an order is returned to Oochit, we will contact you to discuss the available options. Any additional shipping charges will be communicated before they are applied.
7. Delayed, Lost or Damaged Shipments
If your shipment appears delayed or the tracking information has stopped updating, contact us with your order number so we can investigate with the courier.
If your order arrives damaged or contains an incorrect product, please contact us promptly with photographs or a short video showing the issue and packaging.
We will review the matter and communicate the appropriate resolution in accordance with our Return Policy and Refund & Cancellation Policy.
8. Changes to Shipping Details
If you need to correct your delivery address, contact us as soon as possible after placing your order.
Address changes may not be possible once an order has been processed or handed over to the courier.
9. Contact Us
For shipping questions or delivery assistance, contact:
Oochit
Website: https://oochitstore.com
Email: hello@oochitstore.com
We may update this policy when our shipping arrangements or legal obligations change. The latest version will be published on this page.